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• Detergent

  A cleaning agent that, unlike traditional soap, works well in hard water.

• Soap

  The old standby is mild enough for personal use, but doesn’t work too well in hard water.

• Water softener

  A powder can help with laundering in hard water. There’s also a more permanent solution.

• Surfactant

  It makes water wetter!

• Rinse

  This step in the cleaning process has the biggest impact on final results.

• Water

  This is the universal solvent for cleaning.

• Dishwasher detergent

  A product that belongs in the machine, not on your hands.

• Hard water

  Water chemistry has an important bearing on many cleaning tasks.

• Builders

  These additives build on the power of detergent in a number of ways.

• Denatured alcohol

  This solvent is a capable spot cleaner on many hard surfaces.

• Yellowing

  It happens to both fabrics and hard flooring. Here’s how to deal with it.

• Dilution

  Proper dilution is key to making cleaning concentrates work best, but how do you figure out those ratios?

• Chelating agent

  A "builder" that gets dissolved minerals out of the way of laundry detergent.

• Borax

  Cleaner and brighter, thanks to this booster.

• Dry mopping

  A cousin to dusting as it applies to hard flooring.

• Wicking

  An explanation of how dirt can re-appear on a (supposedly) clean carpet or sofa.

• Pergo

  Laminate flooring sold in the Presto® and Signature® product lines and manufactured by Pergo AB, Trelleborg, Sweden.

• Phosphates

  Once widely used to soften water for use in washing machines, some makers have reduced use of these chemicals.

• Zircon

  A gemstone which occurs naturally in parts of Asia.

• Shower stall

  Preventing the buildup of soap scum and water deposits is a lot easier than removal later.

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